 Since the election of Trump in 2016, and even more acutely since George Floyd’s murder and the subsequent uprisings during the COVID-19 pandemic in 2020, organizers have faced an increasing number of polarized internal conflicts in our organizations. Maurice Mitchell described these conflicts in “Building Resilient Organizations” in 2022, identifying and analyzing many of the factors contributing to them. But even as an organizer and coach well-versed in these conflicts, I found myself surprised at how fast things escalated with a conflict of this type in my organization. As a virtual organization we didn’t have to see each other in person, and I was left wondering what might have happened if we’d been in an office. Would our communication have missed each other so much if we’d been face-to-face?
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